Johnson Insurance Group

Privacy Policy

Effective Date: February 10, 2026

Chaffin Crest Enterprises, Inc. DBA Johnson Insurance Group values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard information when you visit our website or engage with our services.

Information We Collect

We may collect personal information you voluntarily provide, including:

• Name

• Email address

• Phone number

• Mailing address

• Insurance-related information submitted through forms or inquiries

We may also collect limited non-personal information automatically, such as:

• Browser type

• Device information

• Pages visited

• General location data

How We Use Your Information

We use your information to:

• Respond to inquiries and requests

• Provide insurance quotes, coverage reviews, and services

• Communicate regarding policies, updates, or changes

• Improve our website and customer experience

• Comply with legal and regulatory requirements

Our goal is always to help you feel informed, prepared, and supported.

SMS/Text Messaging Program

If you provide your phone number and consent to receive text messages, you may receive SMS communications from Johnson Insurance Group related to:

• Appointment reminders
• Policy updates and notifications
• Customer support responses
• Important service-related alerts

Opt-In:
You may opt in to receive SMS messages by:

• Submitting a form on our website
• Requesting a quote or service
• Providing verbal or written consent

Message Frequency:
Message frequency may vary depending on your interaction with our services.

Opt-Out:
You can opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.

Message & Data Rates:
Standard message and data rates may apply based on your mobile carrier.

How We Share Information

We do not sell your personal information.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.

Information may be shared only when necessary:

• With insurance carriers, to obtain quotes or manage policies
• With trusted service providers supporting our operations
• When required by law or to protect our legal rights

Data Security

We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure. While no system is completely secure, safeguarding your information is a responsibility we take seriously.

Cookies & Tracking

Our website may use cookies or similar technologies to improve functionality and understand site usage. You may disable cookies in your browser settings, though some features may not function properly.